Refund requests must be submitted in writing and are paid within 14 days of receipt of the written request. Refunds are only approved if paid for in full at time of purchase. Any hours used will be charged at the current drop in rate for the center where the hours where purchased. Hours purchased using a payment agreement are not eligible for a refund. In extreme circumstances refunds may be given with approval of the Director.
All refunds will be made by company check.